PLACING YOUR ORDER
TO PLACE AN ORDER, YOU MUST CALL THE STORE. WE DO NOT USE A SHOPPING CART!
Shipping & Delivery Info
We ship nationally via UPS, USPS and FedEx. Rates depend on weight and zip code. We will be happy to quote the price prior to shipment. During the hot months, we use frozen gel packs to keep the product cool, at no extra charge.
However, when the temperatures are high, it may be necessary to ship overnight or 2nd day. You will be advised of the best way at the time of your order.
We use the fastest delivery time, but since no carrier will guarantee the arrival condition, you should be aware of the risk. We cannot guarantee your order against melting or breakage. Shipments within the state of N. Carolina, will arrive the next day, so overnight shipping is not necessary.
We do however, have a very good track record and have not had melting or breakage issues.
At the present time, we have suspended shipping with Federal Express, due to poor service. Should you, as the client, insist that FedEx be used as your shipper, please be advised that it is at your own risk. All carriers have their problems and we can only be responsible for making your order and shipping it in time to reach it's destination.
We cannot be responsible for lost or mis-directed shipments. We will always work to help our customers with this, but ultimately, it is the responsibility of the actual shipper to deliver your order. We hope that you understand our position on this policy.